Chaser Alternative: How Abivo and Chaser Compare in 2026
How Abivo and Chaser differ on phone follow-up, disputes and handoffs, and how an AR team with three or more collectors can tell which fits.
Sia Ghazvinian
Co-Founder & CEO
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Chaser is a well established credit control tool, especially for finance teams and accountants who want automated reminders, a payment portal and credit insight connected to Xero, QuickBooks, Sage or another accounting system. Teams usually look for a Chaser alternative for one of two reasons: their collectors still spend most of the week on the phone because reminders alone are not resolving accounts, or they want an AI agent that holds the follow-up conversation by phone, text and email. This page explains how Abivo and Chaser differ so you can tell which one fits your team.
Full disclosure: Abivo is our product. Facts about Chaser come from Chaser's own website as of October 2026; check chaserhq.com for the latest.
Short answer: choose Chaser if you want a broad credit control toolkit with email, SMS and automated reminder calls, plus a payment portal, payment plans, credit monitoring and cash flow forecasting in one place. Choose Abivo if your biggest cost is routine follow-up, especially phone follow-up, and you want an AI agent to call, text and email customers about overdue invoices, capture what they say, and hand your team only the accounts that need judgment.
Abivo vs Chaser at a Glance
Abivo | Chaser | |
|---|---|---|
Core idea | AI collections agent that does the follow-up | Credit control software that automates reminders, payments and credit insight |
Collections channels | Phone calls, text messages and email from an AI agent, in your brand | Email reminders, AI email generator, SMS reminders, automated phone calls, in-app calling, automated letters |
Phone follow-up | Kate calls customers about overdue invoices and logs each conversation with an outcome | Automated calls deliver pre-scripted, text-to-speech payment reminders on a schedule you set |
Promise and dispute capture | Promises to pay, disputes and next steps captured from every conversation | Task management and recommended actions |
Beyond collections | Monitoring dashboards, aging, alerts, audit trail | Payment portal, Chaser Pay, payment plans, credit monitoring, payment prediction, cash flow forecasting, collection services |
ERP and accounting | NetSuite, Sage Intacct, Microsoft Dynamics 365, SAP, QuickBooks, Xero, Chargebee, CSV | Xero, QuickBooks Online, Sage (200, 50 UK, Business Cloud Accounting, Intacct), NetSuite, Microsoft Dynamics 365 Business Central, SAP, Odoo, AccountsIQ, iFinance, plus CRMs and Stripe |
Best for | AR teams with three or more collectors whose week goes into routine follow-up | Finance teams and accountants who want automated reminders with payments and credit tools in one product |
When Is Chaser the Right Fit?
You want a customer payment portal, Chaser Pay and payment plans in the same tool as your reminders.
Credit risk matters as much as collections, and you want credit monitoring and reports, AI debtor risk insights and payment prediction alongside chasing.
You want cash flow, revenue and receivables forecasts built from your ledger.
You want to apply early payment discounts or late payment fees as part of your credit control process.
You run on an accounting system Abivo does not list, such as Sage 200, Sage 50 UK, Odoo, AccountsIQ or iFinance.
You would like optional human help, through Chaser Care's dedicated credit control specialist service or Chaser's collection services for accounts that need recovery.
Your customers mostly pay after a reminder, so scheduled emails, texts and reminder calls are enough to keep the ledger current.
When Is Abivo the Right Fit?
Your collectors spend most of the week on routine follow-up. Abivo's agent, Kate, works every overdue invoice on a steady cadence across phone, text and email, in your brand, and logs every conversation with an outcome. Your team stops spending its week on the same reminders and calls.
Your accounts get resolved in conversation. Many overdue invoices need someone to ask when payment is coming, confirm the right contact, or learn that the invoice was never received. Kate holds that conversation and records the promise to pay, the dispute or the next step, so the account moves forward.
You want a clean handoff, not a busier inbox. Disputes, refusals and requests to speak to a person go to your team, and sensitive accounts can go to a named owner. Your collectors can pause or take over any customer at any time, so sensitive or strategic accounts stay in human hands.
You want to see what happened on every account. Monitoring dashboards, aging, alerts and a full audit trail show which customers were contacted, what they said and what is still open.
You run a team of three or more collectors and want every account covered every week without adding headcount.
At OFS Group, a fire protection company, the team went from four collectors on the phones to one while recovering $842,518 in four months and cutting DSO by more than 30 days. Read the OFS Group case study.
Using Abivo With Xero, QuickBooks or NetSuite
Many Chaser evaluations start on Xero or QuickBooks, and larger teams often run NetSuite or Sage Intacct. Abivo reads open invoices and customer contacts from your accounting system and stops outreach once a payment posts, so customers are not chased for invoices they have already paid. Teams can also start from a CSV aging export while an integration is set up. See Abivo with Xero, Abivo with QuickBooks and NetSuite collections software.
Other Chaser Alternatives Worth a Look
Upflow: collections automation across email, SMS, calls and letters, a B2B payment portal and cash application. Our comparison: Upflow alternative.
Tesorio: an AR platform with agents for collections, cash application and forecasting, popular with NetSuite teams. Our comparison: Tesorio alternative.
HighRadius and Billtrust: enterprise order to cash suites for large AR departments.
Chaser also appears in our roundups of the best AR automation software for Xero and for QuickBooks. For a full shortlist by team size, see Best Collections Software for AR Teams With 3 or More Collectors.
What Changes for a Team With Three or More Collectors?
With three or more collectors, the question is less whether reminders go out and more whether every overdue account got a real touch this week. Kate covers the routine follow-up across the whole ledger, in many countries and in any currency, so collectors start the day with a short list of accounts that need judgment: disputes, key accounts and anything sensitive.
How to Decide
Tag one week of your collectors' work: reminders, follow-up calls, disputes, payment plans, credit checks and reporting.
Look at how accounts actually get resolved. If most customers pay after a reminder, a reminder tool with payments and credit features may be all you need. If most resolutions come from a conversation, pilot an agent that holds the conversation.
Test the accounting sync on real data, including payment updates, so no one is chased after paying.
Judge a 60 to 90 day pilot on DSO and on how many overdue accounts got a real touch each week.
Practical Takeaways
Look at how your accounts actually get resolved: after a reminder, or in a conversation.
List the extras you need in the same tool, such as a payment portal, payment plans or credit monitoring.
Test how disputes and "speak to a person" requests reach a named collector.
Pilot on real overdue accounts and judge it on cash collected and accounts touched each week.
Frequently Asked Questions
What is the best alternative to Chaser for a team with three collectors?
If your three collectors spend most of their week on follow-up calls and conversations, Abivo is built for that. Its AI agent, Kate, calls, texts and emails customers about overdue invoices, captures promises to pay and disputes, and escalates only what needs a person. If you mainly want reminders with a payment portal, look at Upflow as well.
Can Abivo hold a follow-up conversation on the phone?
Yes. Abivo's agent, Kate, calls customers about overdue invoices, holds the follow-up conversation, records the outcome, and hands disputes, refusals and requests to speak to a person to your team.
Does Abivo work with Xero and QuickBooks like Chaser does?
Yes. Abivo connects to Xero and QuickBooks, as well as NetSuite, Sage Intacct, Microsoft Dynamics 365, SAP and Chargebee, and teams can start from a CSV aging export.
Does Abivo have a payment portal or credit checks like Chaser?
Abivo focuses on collections follow-up: it does the outreach and shows promises to pay, disputes, aging and alerts in live dashboards. If a payment portal, payment plans or credit monitoring are must haves, Chaser is built for those.
Can my team still call important customers themselves with Abivo?
Yes. Your team can pause Kate or take over any customer at any time, and every conversation Kate has is in the audit trail, so a collector picking up an account sees exactly what was said.
Want to see Kate work your ledger? Get started with Abivo.
